Dr. Ryan's Mailbag: Can I Stop Using My Products Once I've Seen Results? Plus More...

Jul 06, 2023
Dr. Ryan's Mailbag: Can I Stop Using My Products Once I've Seen Results? Plus More...


Hello and welcome to another Mailbag Friday! Since we had our 4th July sale last weekend, we skipped the Mailbag last Friday, but it’s good to be back answering some questions from customers again! My first question today comes from Belinda in Indianapolis, IN.

Q: Hi Dr. Ryan! I’ve been using your Collagen Filler Serum for 2 months and I’m so happy with the results! I wanted to know if I have to keep using it or if can I stop now that I’m happy with where my skin is?

woman looking at skin in the mirror

A: Hi Belinda! It brings me so much joy to know you’re happy with the results you’ve seen from my Collagen Filler Serum! The answer to your question is no, you shouldn’t give up your routine, no matter which products you’re using. Let me explain why…

When it comes to anti-aging products, most people have a goal in mind of where they want their skin to be once they’ve been using a product for some time.

But what happens once you reach that goal? Can you stop your skincare routine?

As much as I hate to say it - no, you can’t.

You see, no matter what skincare products you’re using or how happy you are with the results you’ve seen, your skin will continue to age no matter what.

So if you’re happy with your results and you put your routine on hold, your skin will continue to age and you’ll be back to where you started soon enough.

Obviously, no one wants to see all their hard work become undone, especially since investing in a skincare routine can take a lot of time and money.

Healthy, youthful skin is all a result of a good skincare routine, and to keep your skin in good shape, you can’t afford to give up your products.

It’s like a healthy diet! As long as you keep giving your body the nutrition it needs, it will stay healthy.

So even if you switch up products and start using something else, you’ll need to stick with your skincare routine day in and day out if you want to keep that glow.

Of course, it would be better to stick with products that you know work well for your skin, but there’s no harm in experimenting!

Besides, if a new product doesn’t work out, you know that the Collagen Filler Serum has helped you before and it’s something your skin really likes!

I hope this helps answer your question, Belinda. Thanks for getting in touch!

My next question comes from Mary Sue in Topeka, KS.

Q: Hello Dr. Ryan. I started using a product from a department store that made my skin burn, and when I took it back the lady at the counter said it was supposed to burn and that just means it’s working. Is that true?

testing product on the wrist

A: Hi Mary Sue! I’m sorry you had this experience, and it certainly is troubling when I hear about situations like this because the truth is that it’s absolutely not true! Let me tell you why…

This is actually a common lie that beauty companies tell people to try and make customers keep the products they purchased. It started from a skincare fact that was blown out of proportion.

The truth is, sometimes products you try that have strong active ingredients like Glycolic acid or other Alpha Hydroxy acids may give you a tingling sensation, but they should never burn your skin.

If something burns your skin, it means you’re having some kind of reaction to it.

Now this doesn’t necessarily mean that the product is dangerous or unsafe to use! It mostly just means that your skin is not compatible with it.

My professional advice to you is to always do what we like to call a “patch test” before trying a new product, especially if you have sensitive skin.

A patch test is simply when you take a small amount of the product you’re about to try and test it on the inside of your wrist and wait 24 hours.

This can help you see if a product is ok for your skin and could help avoid any harm coming to your complexion!

And if you still can, I’d recommend taking that product back to the department store and trying something that’s been proven to be safe for sensitive skin.

I have dealt with my fair share of skin sensitivities over the years, which is why my line of products is typically safe for people with sensitive skin!

Plus, I know that sometimes people will have a bad reaction to products, even if they are safe for sensitive skin, so I have my 30-day money-back guarantee in full effect. I never want someone to be stuck with a product they can’t use!

Good luck with getting that product returned, and I hope you find something to replace it!